Help & support

How can we help?

Printer Studio is made by an indie creative studio of makers who print every day, so a real person reads every message. Most questions are answered below — if you are still stuck, email us and we will get back to you.

[email protected] · We usually reply within a couple of days.

FAQ

Common questions

How do I get started?

Open the app and tap Best Settings. Pick your printer, the slicer you use, and the material loaded in your machine. Printer Studio shows the slicer's out-of-the-box defaults next to known-good tuned values, side by side. Copy those numbers into your slicer, run a quick calibration, and print. Star any combo you print often so it's one tap away next time.

What is the Workshop and how does cost tracking work?

Workshop is the part of Printer Studio built for the business side of printing. It keeps your material profiles and filament inventory in one place, and a print log records the real cost-per-gram and success rate of your jobs over time. That turns guesswork into numbers: you can see what a part actually costs to make and which jobs are worth quoting. Workshop is rolling out as a free update for everyone who already owns the app — no extra purchase.

How do I restore my purchase?

Printer Studio is a one-time purchase tied to your Apple ID. If you reinstall the app or move to a new device, open it and use Restore Purchases, then make sure you're signed in with the same Apple ID you bought it on. Billing and refunds are handled by Apple — use the "Report a Problem" option in your App Store purchase history.

Does it need an internet connection?

No. Printer Studio works 100% offline. Every printer, filament, and slicer setting lives on your device, so you can look up values in the garage, at a market stall, or anywhere with no signal once the app is installed.

Does it work on both iPhone and iPad?

Yes. Printer Studio runs on both iPhone and iPad. The layout adapts to the larger screen, so settings tables and printer comparisons are comfortable to read on an iPad next to your machine.

What data do you collect, and is my data private?

The core reference app needs no account and works fully offline — no ads, no analytics, no tracking. Your favorites, exports, and selections are stored on your device. If we add optional online features later, they'll be clearly opt-in and collect only what they need. The full details are on the privacy page.

My settings didn't work perfectly — why?

The values are dialed-in starting points, not guaranteed final settings. Filament varies spool to spool, so always run a temp tower, flow, and pressure-advance calibration to fine-tune for your exact material and machine. The app's calibration walkthroughs cover each one step by step.

You don't have my printer or filament — can you add it?

Yes, please ask. Printer Studio covers 78 printers across 23 brands and dozens of filament brands, and the database grows between updates. Email the model or brand you'd like and we'll look at adding it.

Is there an Android version?

Not yet. Printer Studio is launching first on iOS and iPadOS. An Android version is also in the works — follow along for updates.

Still stuck?

Send us a note

Include your printer model, slicer, and filament and we can help much faster. Requests for new printers and filament brands are always welcome.